Agenda

Discover how government agencies are modernizing service delivery and driving greater efficiency with Salesforce’s unified Customer 360 platform and AI. Learn how Agentforce, Salesforce's AI-powered digital labor platform, expands service capacity by automating tasks, streamlining operations, and empowering staff to focus on high-impact work.

Discover how Data Cloud unifies siloed information from any source, transforming fragmented data into actionable insights that empower better constituent service and informed decision-making.

Explore how Marketing Cloud empowers government agencies to foster trusted relationships with constituents through personalized, relevant communication across every step of the outreach lifecycle.

Tableau Next is an agentic analytics platform built on the Salesforce Platform and deeply integrated with Agentforce. It aims to transform how users interact with data, moving from static dashboards to dynamic, AI-powered insights delivered within the flow of work. It uses a unified data layer and semantic layer to provide trusted, personalized, and actionable insights across various applications and workflows.

Learn how pre-built agent skills and agentic applications built for government help agencies deliver IT efficiency and limitless service capacity.

Slack is modernizing public sector service delivery with human-centered, collaborative tools, helping agencies replace outdated systems, reduce tech debt, and boost efficiency.

Take the first step toward building your own AI agent and join us at Dreamforce for more hands-on learning and collaboration.

Connect with government attendees, Salesforce experts, and industry leaders to celebrate the day’s insights and build new partnerships. Enjoy refreshments, delicious food, and a special live performance by White Ford Bronco.